Q Who is eligible to participate?

A Registration is open to anyone aged 18 years and above with a registered mailing address in any of the following countries:

1. Singapore
2. Malaysia
3. Indonesia*
4. Thailand
5. Vietnam
6. Cambodia
7. Brunei
8. Myanmar
9. The Philippines

*Participants in Indonesia have to be 21 years and above.

Q I am travelling and will not be in any of the 9 participating countries during the clock-in period. Can I still participate?

A You are welcome to participate as long as the mailing address tagged to your entry is in any of the following 9 participating countries:
1. Singapore
2. Malaysia
3. Indonesia
4. Thailand
5. Vietnam
6. Cambodia
7. Brunei
8. Myanmar
9. The Philippines

Q What are the run categories, prices and entitlements?

A 5km category - Individual (PHP 925)
Participants in this category will have to complete a total of 5km on their own between 19th February to 30th April 2021 to earn their 5km finisher entitlements. The 5km finisher entitlements include a MARVEL Virtual Run finisher t-shirt and a drawstring bag.

25km category - Individual (PHP 1,295)
Participants in this category will have to complete a total of 25km on their own between 19th February to 30th April 2021 to earn their 25km finisher entitlements. The 25km individual category finisher entitlements include a MARVEL Virtual Run finisher t-shirt, a finisher trophy and a drawstring bag.

25km category - Team of 2 (PHP 2,035)
Participants in this category will have to complete a collective distance of 25km as a pair between 19th February to 30th April 2021 to earn their finisher entitlements. The 25km team of 2 category finisher entitlements include 2 MARVEL Virtual Run finisher t-shirts, 2 finisher trophies and 2 drawstring bags. The entitlements will be delivered to the mailing address of the leader.

25km category - Team of 3 (PHP 3,145)
Participants in this category will have to complete a collective distance of 25km as a trio between 19th February to 30th April 2021 to earn their finisher entitlements. The 25km team of 3 category finisher entitlements include 3 MARVEL Virtual Run finisher t-shirts, 3 finisher trophies and 3 drawstring bags. The entitlements will be delivered to the mailing address of the leader.

15km category - Parent & Child (PHP 1,850)
Participants in this category will have to complete a collective distance of 15km with their child (6-17 years old) between 19th February to 30th April 2021 to earn their finisher entitlements. The 15km Parent & Child category finisher entitlements include 2 MARVEL Virtual Run finisher t-shirts, 2 finisher trophies and 1 drawstring bag. The entitlements will be delivered to the mailing address of the parent. There are limited slots available for the Parent & Child category and will be sold on a first-come-first-served basis.

Q How do I register for the Parent & Child category?

A You qualify for the Parent & Child category if your child is 6 to 17 years old. You can sign-up for the team of 2 category if your partner/buddy is 18 years old and above.

Simply select the Parent & Child category during registration to register. Select your finisher t-shirt size and your child's finisher t-shirt size (available in kid sizes).

Q How does my child clock-in for the Marvel Virtual Run Parent & Child category?

A Your child will have to clock-in and manually submit the completed distance to your (the parent) MOVE account through the manual workout submission portal. For children without mobile devices, they can submit a screenshot of their completed workout on your phone to their parent’s MOVE account for the completed distance to be attributed. For children with mobile devices, they can submit a screenshot of the completed workout on their own device to their parent's MOVE account for the completed distance to be attributed.

Q Do I have to complete the entire distance all at once?

A You do not. Feel free to spread the distance across multiple days as long as you complete the run by 30th April 2021.

Q What does team of 2 or team of 3 mean?

A Participants in the 25km category have the option of completing their run by combining their accumulated distance with a buddy (team of 2) or with 2 other buddies (team of 3). A buddy code is found on the confirmation email to the participant and can be used by your buddy(s) for their registration. The team's finisher entitlements will be delivered to the leader participant when the collective distance accumulated by the team reaches 25km.

Q How do I register for the Marvel Virtual Run?

A You can register for the MARVEL Virtual Run on the MARVEL Content Hub or through the MOVE by LIV3LY app.

Q How do I know if my registration has been accepted?

A You will receive an email upon successful registration shortly after your complete your online registration.

Q Why did I not receive the confirmation slip despite registering and making payment?

A This could be due to a variety of reasons as follows:

1. Your registration was not successful and therefore the confirmation slip was not rendered.

2. There could be an error in your email at the point of registration so the confirmation slip was not sent to the correct email address.

3. The email has been blocked by your mail server and/or is treated as spam.

4. Your payment failed to be processed.

If you need any assistance please email us at contact@liv3ly.com. Please include your details such as Name and contact number.

Q If I decided not to do the 25km run which I had signed for, can I do the 5km run instead and vice versa?

A No, the run category is strictly non-transferable. Participants are not allowed to change categories once registration is confirmed.

Q Can I sign up for more than one category?

A You are welcome to consecutively sign-up for the different categories as long as you are able to complete the registered distances within the clock-in period (19th February to 30th April 2021).

Q What should I do if the Marvel Virtual Run event did not appear on my registered runs section on the MOVE by LIV3LY app after registering?

A Kindly check if you have received the confirmation slip and whether payment has been deducted from your bank/credit card. Do ensure that the email used for the MOVE app is the same email used to register for the event and the app is updated to the latest version.

Should you still not see the registered events listed on your app, feel free to reach out to us at contact@liv3ly.com

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